Pairing checklist
- Update the Meta AI app. Turn on Bluetooth and Wi-Fi.
- Make sure the glasses have charge. Meta recommends charging for at least an hour or until the case LED is green.
- Power on the glasses, dock them in their case, and wait about 45 seconds.
- Start pairing from the Meta AI app. If the case LED is not blue, hold the case’s pairing button for five seconds.
- If the glasses show in phone Bluetooth settings, forget that connection and retry from the app.
Still stuck?
The glasses blink white continuously during pairing.
Meta recommends a force restart, then starting pairing again from the Meta AI app. Follow the restart guide. A force restart is not the same as a factory reset.
The case LED never turns blue.
Check that the glasses are powered on and seated correctly. Meta’s troubleshooting steps suggest resetting the charging case if its LED never enters blue pairing mode. The case-reset procedure is different from resetting the glasses; use Meta’s official reset source before trying it.
The case blinks red or the glasses will not charge.
Remove and reseat the glasses, then gently clean the charging contacts. Glasses charge in the case; the case itself charges through USB-C. See the charging page for LED context.
The glasses were paired to somebody else's account.
Meta says the glasses must be factory reset before another Meta account can pair them. Import anything that matters first: reset deletes captures on the glasses.